Premium Add-On

Built-In
Phone System

A full-featured phone system designed specifically for campgrounds. Route calls, record conversations, get AI summaries, and instantly look up guests when the phone rings.

IVR Menus

Custom call routing

Recordings

Every call saved

AI Summaries

Smart call notes

Caller Popup

Instant guest lookup

Premium Feature

Call Routing & Custom IVR

Build a professional phone experience for your guests. Route incoming calls to the right staff member, set up automated menus, and configure business hours so calls are handled properly day and night.

Inbound Call Routing

Route calls to park staff or an onsite phone. Set up ring groups, hunt groups, or direct extensions for different departments.

Custom IVR Menu Builder

Create automated phone menus with ease. "Press 1 for reservations, press 2 for the front desk..." -- fully customizable to your park's needs.

Business Hours Configuration

Define office hours, after-hours routing, and holiday schedules. Calls outside business hours go to voicemail automatically.

Incoming Call

Welcome to Pine Valley Campground

1 Reservations Front Desk
2 Maintenance Maintenance Team
3 General Inquiries Office Manager
0 Operator All Phones

Incoming Call

John & Sarah Mitchell

Returning Guest

Guest Profile

VIP Guest

Total Stays

12

Last Visit

Sep 2025

Preferred Site

RV #14

Lifetime Value

$4,280

Notes

Prefers pull-through sites near the lake. Travels with 2 dogs. Always requests late checkout.

AI-Powered

Caller Popup & AI Intelligence

When a call comes in, the system instantly pops up the caller's information and auto-searches your guest database. Plus, every call gets AI-generated summaries and full transcriptions.

Caller Popup with Guest Lookup

Instantly see who's calling with their full guest profile, reservation history, preferences, and notes -- before you even pick up the phone.

AI-Generated Call Summaries

After every call, AI generates a concise summary highlighting key points, action items, and follow-ups needed. No more scribbled notes.

Full Call Transcriptions

Every call is transcribed word-for-word. Search through past conversations, reference details, and settle any disputes with the full transcript.

Premium Add-On

Recordings, Voicemail & Call History

Never miss a detail. Record every call, capture voicemails when you're away, and maintain a complete call history for your entire park.

Call Recordings

Every call is automatically recorded and stored. Play back conversations, verify details, and use recordings for staff training.

  • Automatic recording of all calls
  • Playback directly in the dashboard
  • Download recordings for records

Voicemail System

Built-in voicemail captures messages when you're unavailable, out of office, or after business hours. Never miss a guest inquiry.

  • Custom greeting messages
  • Voicemail-to-text transcription
  • Voicemail storage and organization

Call Logging & History

Track outbound calls, log call notes, and maintain a complete call history. Every interaction is documented and searchable.

  • Outbound call logging and tracking
  • Complete inbound/outbound call history
  • Search and filter by date, guest, or type
Premium Add-On

Simple, Transparent Pricing

Add the phone system to any Campground Buddy plan. No contracts, no hidden fees. Cancel the add-on anytime.

All phone features included
No long-term contracts
Cancel anytime

Never Miss a Guest Call Again

AI-powered call management, instant guest lookup, and complete call history. Your park's phone system, elevated.