Email, SMS & Automation

Stay Connected
With Every Guest.

From targeted email campaigns to automated pre-arrival messages, Campground Buddy gives you all the tools to keep your guests informed, engaged, and coming back season after season.

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Email Marketing

Campaigns That Fill Your Sites

Design and send beautiful email campaigns to your guest list using built-in templates made for campgrounds. Promote seasonal specials, announce events, or share park updates with just a few clicks.

Pre-built email templates designed for campground promotions
Drag-and-drop editor to customize layouts, images, and branding
Track open rates, click-throughs, and campaign performance
Newsletter management with subscribe and unsubscribe handling
Campground Buddy email marketing interface
68% Open Rate
SMS & Automation

The Right Message, At the Right Time

Automate your guest communication workflow so nothing falls through the cracks. From booking confirmation to post-stay follow-up, every touchpoint is covered.

SMS Notifications

Send text message alerts for reservation confirmations, check-in reminders, and important park updates directly to your guests' phones.

Pre-Arrival Messages

Automatically send check-in instructions, park rules, directions, and Wi-Fi information before your guests arrive. Set the tone for a great stay.

Post-Stay Follow-Up

Thank guests after checkout with automated messages. Include review requests, return visit offers, or simply a warm thank you for their stay.

Campaign Segmentation

Target specific guest groups based on stay history, site type, location, or custom tags. Send relevant offers to the right audience every time.

Communication Log

Every email, SMS, and notification is logged against the guest profile. Your front desk team always knows what's been sent and when.

Newsletter Management

Build and manage your subscriber list, handle opt-ins and opt-outs automatically, and send regular newsletters to keep guests engaged year-round.

Booking Confirmation

Sent immediately when a reservation is created or modified.

Auto

Pre-Arrival Instructions

Sent 2 days before check-in with directions, rules, and tips.

Auto

Welcome Message

Sent on check-in day with Wi-Fi password and park info.

Auto

Post-Stay Thank You

Sent after checkout with a thank you and review request.

Auto
Automated Workflow

Set It Up Once, Let It Run

Configure your automated messaging workflow and Campground Buddy handles the rest. Every guest receives the right information at the right time, from booking through checkout, without you lifting a finger.

Fully customizable message templates for each touchpoint
Dynamic variables to personalize every message with guest names and details
Choose between email, SMS, or both for each automated message
Delivery confirmation and bounce tracking for every message

Ready to Connect With Your Guests?

Marketing and communication tools are included with every Campground Buddy plan. Start engaging your guests today.

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